Cookie Policy
This policy explains how we use cookies and similar technologies on our website.
Last updated: January 1, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device for a set period or until you delete them. Session cookies are deleted when you close your browser.
2. How We Use Cookies
Visit Mauritius Paradise uses cookies and similar technologies for several purposes:
- Essential functionality: To enable core website features like navigation, secure areas, and booking forms
- Performance and analytics: To understand how visitors use our website and improve our services
- Personalization: To remember your preferences and provide a customized experience
- Marketing: To deliver relevant advertisements and measure campaign effectiveness
3. Types of Cookies We Use
Essential Cookies
RequiredThese cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| cookie_consent | Stores your cookie consent preferences | 1 year | Visit Mauritius Paradise |
| __clerk_db_jwt | Authentication session management | Session | Clerk |
| NEXT_LOCALE | Stores your language preference | 1 year | Visit Mauritius Paradise |
Analytics Cookies
OptionalThese cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Google Analytics - Distinguishes unique users | 2 years | |
| _ga_* | Google Analytics - Maintains session state | 2 years | |
| _gid | Google Analytics - Distinguishes users | 24 hours | |
| ph_* | PostHog - Product analytics and user behavior | 1 year | PostHog |
Functional Cookies
OptionalThese cookies enable enhanced functionality and personalization, such as videos and live chats. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| cw_conversation | Chatwoot - Live chat conversation state | Session | Chatwoot |
| cw_user | Chatwoot - User identification for chat | 1 year | Chatwoot |
Marketing Cookies
OptionalThese cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _gcl_au | Google Ads - Conversion tracking | 90 days | |
| _fbp | Facebook - Tracks visits across websites | 90 days | Meta |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these third parties:
- Google Analytics: Privacy Policy
- PostHog: Privacy Policy
- Clerk: Privacy Policy
- Chatwoot: Privacy Policy
5. Your Cookie Choices
5.1 Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies (only essential cookies will be used)
- Customize your cookie preferences
You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device
- Delete all or specific cookies
- Block cookies from all or specific websites
- Set your browser to notify you when a cookie is being set
For more information on how to manage cookies in your browser:
5.3 Opt-Out Links
You can opt out of specific analytics services:
6. Impact of Disabling Cookies
If you choose to disable cookies, please note that:
- Some features of our website may not function properly
- Your language and other preferences may not be saved
- You may need to re-enter information each time you visit
- The booking process may be affected
Essential cookies cannot be disabled as they are necessary for the website to function.
7. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) setting. Our website currently does not respond to DNT signals. However, you can manage your cookie preferences using the methods described above.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about our use of cookies, please contact us: